To get you started with creating an operations manual, we have a range of free and premium pre-written procedures that you can modify, simply by inserting your business name and other information relevant to your business. This will save you time and money.
Pre-written procedure templates cover a broad range of disciplines within a business including, but not limited to, administration, HR, finance, marketing, sales, IT and more. Why reinvent the wheel, when it already has been done for you!
Way We Do’s procedure documents follow our standard template including primary responsibility, objectives, outcomes, step by step instructions, prerequisite knowledge and skills, safety issues and precautions, equipment, supplies or parts needed, time expectations and advice. In the Way We Do Marketplace, you will be provided with descriptions about each policy and procedure and the word count for each.
New policies and procedures are added to Way We Do regularly. Following is a sample of pre-written policies and procedures provided in Way We Do. These documents will help you save time and money writing them from scratch yourself.
- Answering the Telephone
- Alcohol and Drugs Policy
- Anti-Discrimination Policy
- Code of Conduct Policy
- Corporate Dress Code
- Environmental Protection Policy
- Occupational Health and Safety Policy
- Parking and Public Transport
- Principles Policy
- Social Media Policy
- Standard Work Hours and Attendance
- Uniform Guidelines
- Workplace Harassment, Sexual Harassment and Racial Vilification Policy
- Create and Send Customer Invoices
- Depositing Cash and Cheques at the Bank
- Importing Bank Statements into [Accounting Software]
- Mid-Year Accounts and Tax Review with Accountant
- Receiving Receipts and Invoices (Expenses)
- Reconcile Incoming Invoices (Expenses)
- Send Overdue Notice Customers with Outstanding Invoices
- Submitting an Expense Reimbursement Claim Form
- Create a Gaddie Pitch
- Customer Satisfaction Surveys
- Purchasing a Prospect List
- Telemarketing Script Development
- Written Customer Testimonials
- Sales Communication Checklist
- Telemarketing to a New List
- Setup Your Email Signature in Gmail
- Setup Your Email Signature in Microsoft Outlook 2010
Can’t find what you are looking? Let us know and we will consider writing your requested policy or procedure to add to the Way We Do Marketplace. Alternatively, we have procedure writing consultants and technical writers who can prepare policy and procedure documents for you, specifically for your business.