A sub-processor is a third party data processor engaged by Way We Do, who has or potentially will have access to or process Service Data (which may contain Personal Data).
Way We Do uses the following sub-processors to provide infrastructure and services to assist it in providing the Way We Do Services.
| Entity | Purpose | Location |
|---|---|---|
| Microsoft Australia (subsidiary of Microsoft Corp.) | Microsoft provides Microsoft Azure, the primary infrastructure used by Way We Do to host Service Data submitted to the Services. | Australia |
| OpenAI, LLC | OpenAI provides access to the LLM (large language model) used by Way We Do for its AI features. | USA |
| Google Inc | Google provides email services and analytics used by Way We Do to facilitate support and other communication with customers. | USA |
| Intercom, Inc | Intercom is the Customer Service platform Way We Do uses to facilitate and respond to customer support queries, as well as provide in-app training and messaging. | USA |
| Capsule CRM Inc | Capsule CRM is the Customer Relationship Management system used by Way We Do that manages customer contact information and contact history. | USA |
| Campaign Monitor Pty Ltd | Campaign Monitor provides email services used by Way We Do to facilitate support and other communication with customers. | Australia |
| Stripe, Inc. | Stripe provides payment processing services to Way We Do to process authorized credit card payments to all customers in regions other than Australia and New Zealand. | USA |
| Web Active Corporation Pty Ltd (eWAY Australia) | Web Active Corporation provides eWAY payment processing services to Way We Do to process authorized credit card payments to customers in Australia and New Zealand. | Australia |
