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In order to provide the best customer service, and ensure high productivity, your employees need to have easy access to your product and service listings.

This procedure template includes spaces for product names, complete product descriptions, pricing information, and frequently asked questions and answers. Once completed, this guide will contain all of the information needed to make every employee a product expert and brand ambassador for your company.

The “Product and Service FAQ” is recommended to be included within the Marketing section of your Company Manual.

Word count: Approx. 300

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