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IT emergencies can strike at any time, even in businesses where precautions have been taken to prevent them. This policy is designed to be an easy reference guide for IT emergencies including IT hardware failure, point of sale disruptions, viruses, security breach, and website disruption. The policy can easily be customized by replacing the tokens in brackets, and by adding or deleting details as necessary.

“Emergency Management of Information Technology” is recommended to be included within the IT section of your Company Manual.

Word count: 365

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