Way We Do Protects Your Interests
We have invested in many levels of security and protection to ensure your Intellectual Property is safe with Way We Do.
Your business processes are safe with Way We Do. Even in the event of disaster, your data is secure and your content is recoverable.
You can be confident and rest easy knowing that Way We Do is following best practice security measures.
Way We Do only stores two types of information: The content created and uploaded by you for your company manual; and the activity data that is generated as the manual is used by you and your team. This information is securely stored in two separate locations in Sydney, Australia which are isolated from each other.
Database and Server Security
Way We Do is hosted with Microsoft Azure. All servers comply with international standards, which is ISO 27001 Information Management Security. The servers are regularly updated with security patches, and all your content and activity data is backed up daily. Due to these security measures, the grading system from SSL Labs gives the Way We Do application an A for security.
User Level Security
Administrators have full control over the security and accessibility of their content. Procedures can be restricted at the user level to protect privacy, and all user activity is logged within the system. The Way We Do team does not have access to subscriber accounts, and even support staff need to be granted access by administrators in order to review content.
Application Level Security
Way We Do offers security at the application level with password encryption, stringent testing, user controls and multiple backup methods. The application only runs over https, and all passwords are one way encrypted with bycrypt. To ensure security, the Way We Do website has been tested by an independent security consultant and vulnerabilities have been resolved.
Administrators have the ability to create manual backups by exporting part or all of their company manual to PDF. Standard procedure templates will export as written, however, instructions in checklist templates will only be exported if a procedure has been assigned to the step.
Way We Do has a 99.6% up-time guarantee from Microsoft Azure. Up-time is independently monitored by Pingdom. The system has been stable and predictable for many years. Currently, the up-time is 99.98%, with the .02% being due to scheduled maintenance.
Every single edit and deletion is kept as a separate version. Versions are recoverable, so there is no need to worry about accidental deletions, or incomplete content edits getting in the way of your productivity and efficient workflow.
Way We Do backs up your information daily, and a rolling 7 Days of content are kept on record at all times.
“One of the dirty little secrets of food, beverage and hospitality is people just want consistency, and if you don’t have systems and processes, then you can’t give your customers a consistent experience.”
Amanda Scott, Director, Farm House + Milk Cafes
“Our business has become a lot better since we used it. Any business, from small to large enterprise level corporations would benefit using Way We Do.”
Tim Caruana, Project Manager, Web Ninja
“I’m working with Way We Do daily and the more I use it, the more I appreciate the thought and effort you put into it.”
Tim Deshler, Director, Deshler’s Quality Collision Repairs
“Way We Do has helped us to keep our franchise manual always up to date and available to technicians from a central location.”
Mark Stachnik, Franchisor, Drymaster Carpet Cleaning